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Shipping: Product shipped within 3 business days of order, Allow up to 5 business days for delivery in the USA and 14 days for international delivery. Returns: Product must be returned within 7 days of purchase. Product must be in original packaging and unopened. Due to the nature of this product we can not accept any returns if the product has been opened or the tamper seal broken. Actual weight loss by those following the HCG Nexus weight loss protocol will vary from those who have given testimonials of their experience and more than likely will not be typical of others who have used HCG Nexus to help lose weight, and in many instances are not typical. Each person’s actual experience will depend on the reasonableness of their weight loss goal, the time they allow themselves to lose the weight to attain their weight loss goal, their age, state of health, how closely they follow the weight loss protocol cycle, any subsequent weight loss cycles followed and any limitations placed on them by their health care professional due to the above or any other factor.